Last Updated: January 2025

windb Terms and Conditions

These Terms and Conditions govern your use of the windb platform. By registering an account or placing any bet on windb, you confirm that you have read, understood, and agreed to everything set out below. Please read carefully before you start playing.

Key Points Every windb Player Should Know

A plain-language summary of the most important rules on windb. The full terms follow below.

One Account Per Player

Each windb player is permitted one account only. Duplicate accounts are not allowed under any circumstances. If windb detects multiple accounts linked to the same person, all accounts may be suspended and balances forfeited pending review.

18+ Age Requirement

windb is strictly for players aged 18 and above. Age verification is required during registration. Any account found to belong to a player under 18 will be closed immediately and any balance will not be returned.

BDT Transactions Only

All deposits, bets, and withdrawals on windb are processed in Bangladeshi Taka. windb supports bKash, Nagad, Rocket, and local bank transfers. No foreign currency transactions are accepted on the windb platform.

Bonus Terms Apply

All bonuses on windb are subject to wagering requirements and game eligibility rules. Bonus funds cannot be withdrawn until the applicable wagering requirement has been met. windb reserves the right to withdraw any bonus that was claimed in error or through abuse.

Account Security is Your Responsibility

You are responsible for keeping your windb login credentials secure. windb will never ask for your password via email, chat, or phone. Any activity that occurs on your account before you report a security breach is your responsibility.

Fair Use and Prohibited Behaviour

Collusion, use of automated betting software, exploitation of software errors, and any form of fraud are strictly prohibited on windb. Accounts found engaging in prohibited behaviour will be suspended and winnings may be voided.

01 Acceptance of Terms

By accessing windb at windb.vip, creating a windb account, or placing any bet on the windb platform, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These Terms and Conditions form a legally binding agreement between you and windb. If you do not agree with any part of these terms, you must not use the windb platform.

These Terms and Conditions apply to all windb services, including the website at windb.vip, the windb mobile app, and any other windb-branded service or product. References to "windb", "we", "us", or "the platform" throughout this document refer to the windb platform and its operators.

Continuing to use windb after any update to these Terms and Conditions constitutes your acceptance of the revised terms. windb will notify registered players of material changes via email or in-platform notification.

02 Eligibility

To open and use a windb account, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a resident of a jurisdiction where online gaming is not prohibited by applicable law.
  • You must not be a current employee, contractor, or immediate family member of a windb employee or contractor.
  • You must not have been previously excluded or banned from the windb platform.
  • You must be registering on your own behalf and not on behalf of any third party.

windb reserves the right to request proof of age and identity at any point. If a player cannot provide satisfactory verification documents, windb may suspend the account and withhold any pending withdrawals until verification is complete. Players who provided false information during registration will have their accounts closed and any winnings forfeited.

If you are unsure whether online gaming is permitted in your location, you are responsible for seeking independent legal advice before registering on windb. windb does not provide legal advice on jurisdiction-specific regulations.

03 Account Registration

Each player may hold only one windb account. Opening multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a breach of these Terms and Conditions. windb uses automated and manual checks to detect duplicate accounts. Where duplicate accounts are identified, windb may close all associated accounts and void any balances or pending withdrawals.

When registering on windb, you must provide accurate, current, and complete information. This includes your full legal name, date of birth, residential address, and a valid contact email address. You are responsible for keeping your registration details up to date. If your contact details change, you must update them in your windb account settings promptly.

You are solely responsible for maintaining the confidentiality of your windb username and password. You must not share your login credentials with any other person. windb will treat any activity carried out using your login credentials as activity authorised by you, unless you have previously notified windb of a security breach in writing.

If you suspect that your windb account has been accessed without your authorisation, contact windb support immediately at [email protected]. windb will investigate and take appropriate action, which may include temporarily locking your account while the investigation is ongoing.

04 Deposits and Withdrawals

All financial transactions on windb are processed in Bangladeshi Taka (BDT). windb accepts deposits and processes withdrawals via bKash, Nagad, Rocket, and local bank transfer. windb does not accept deposits from payment methods that are not registered in your name. Third-party deposits are not permitted under any circumstances.

Minimum deposit and withdrawal amounts are displayed in your windb account at the time of transaction. These minimums may be updated from time to time and the current figures shown in your account at the time of the transaction will apply. windb does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges independently of windb.

Withdrawal requests on windb are processed within three hours for standard amounts during normal operating hours. Larger withdrawals or withdrawals that trigger additional verification checks may take longer. windb will notify you if additional documentation is required before a withdrawal can be processed.

  • Withdrawals will only be sent to a payment method previously used to deposit on your windb account.
  • windb may request identity verification documents before processing any withdrawal.
  • Bonus funds cannot be withdrawn until the applicable wagering requirement has been fully met.
  • windb reserves the right to delay or decline a withdrawal if fraud or money laundering is suspected.

05 Bonuses and Promotions

windb offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each promotion, in addition to these general Terms and Conditions. Where there is a conflict between a promotion-specific term and these general terms, the promotion-specific term will take precedence for that promotion only.

Unless stated otherwise in the specific promotion terms, the following general bonus rules apply to all windb bonuses:

  • Bonuses are available to one account per player, per household, per device, and per IP address.
  • Bonus funds are separate from real-money funds. Real-money funds are used first in all bets unless the promotion specifies otherwise.
  • Wagering requirements must be met before any bonus-derived winnings can be withdrawn from windb.
  • windb reserves the right to withdraw a bonus at any time if it was claimed in error, through a technical fault, or in breach of these terms.
  • Bonuses have an expiry period. Any bonus funds not used within the stated expiry period will be removed from your windb account automatically.

windb does not permit the use of bonus funds for the purpose of arbitrage, matched betting, or any strategy designed to guarantee a profit regardless of outcome. Accounts found engaging in such activity will have bonuses voided and may be restricted from future promotions.

06 Game Rules and Fairness

All games available on windb use a certified Random Number Generator (RNG) that has been independently tested and verified. The RTP (Return to Player) percentage for each game is published within the game information panel accessible from your windb account. windb does not alter RTP figures after a game goes live on the platform.

In the event of a technical fault during a game round — including disconnection, server error, or software malfunction — windb will attempt to reconstruct the game state from server logs. If reconstruction is not possible, the affected round will be voided and any stake placed for that round will be returned to your windb account balance. windb's decision on the outcome of any disputed game round is final.

windb reserves the right to void any bet or game result that was affected by a software error, a pricing error, or any other technical fault that resulted in an outcome that would not have occurred under normal operating conditions. Players will be notified of any voided bets and stakes will be returned promptly.

07 Prohibited Conduct

The following activities are strictly prohibited on windb. Engaging in any of these activities may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:

  • Opening or operating more than one windb account.
  • Providing false, misleading, or incomplete information during registration or verification.
  • Using automated software, bots, scripts, or any other tool to place bets or interact with the windb platform in a non-human manner.
  • Colluding with other players to gain an unfair advantage in any game on windb.
  • Exploiting software bugs, errors, or vulnerabilities to gain an advantage. Any winnings derived from a known or suspected software error must be reported to windb support immediately.
  • Using windb for money laundering, fraud, or any other illegal financial activity.
  • Attempting to reverse-engineer, copy, or reproduce any part of the windb platform or its games.
  • Harassing, threatening, or abusing windb staff or other players through any communication channel.

windb cooperates fully with law enforcement and regulatory authorities. Any account suspected of illegal activity will be suspended immediately and all relevant information will be provided to the appropriate authorities upon request.

08 Account Suspension and Closure

windb reserves the right to suspend, restrict, or close any player account at any time, with or without prior notice, if windb has reasonable grounds to believe that the account has been used in breach of these Terms and Conditions, or that continued operation of the account poses a risk to windb, other players, or third parties.

If your windb account is closed due to a breach of these terms, any balance remaining in the account may be forfeited. If your account is closed for any other reason — including at your own request — your remaining real-money balance will be returned to you via your registered payment method within a reasonable timeframe, subject to any outstanding verification requirements.

You may request the closure of your windb account at any time by contacting windb support at [email protected]. If you are closing your account for responsible gaming reasons, windb's responsible gaming team will assist you with self-exclusion options that may be more appropriate than full account closure.

09 Responsible Gaming

windb is committed to providing a safe and responsible gaming environment for all players. windb provides a range of responsible gaming tools that are accessible directly from your account settings, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.

If you believe that your gaming has become a problem, windb encourages you to use these tools immediately. You do not need to contact support to activate deposit limits or cooling-off periods — they can be set instantly from your account. Self-exclusion requests are processed within 24 hours of submission.

windb will not send promotional communications to any player who has activated a self-exclusion on their account. If you receive a promotional communication from windb after activating self-exclusion, please contact [email protected] immediately so the issue can be investigated and corrected.

For more information on windb's responsible gaming policies and the tools available to you, please visit the Responsible Gaming page.

10 Intellectual Property

All content on the windb platform — including but not limited to the windb logo, game graphics, interface design, text, software, and promotional materials — is the intellectual property of windb or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any windb content without prior written permission from windb.

The games available on windb are licensed from third-party game providers. All intellectual property rights in those games remain with the respective game providers. windb grants you a limited, non-exclusive, non-transferable licence to access and use the windb platform for personal entertainment purposes only.

11 Limitation of Liability

windb provides the platform on an "as is" and "as available" basis. While windb makes every reasonable effort to ensure the platform is available and functioning correctly at all times, windb does not guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, windb's total liability to any player for any claim arising from use of the windb platform shall not exceed the total amount deposited by that player in the 30 days preceding the claim. windb is not liable for any indirect, consequential, or incidental losses, including loss of profits or loss of data, arising from use of the windb platform.

Nothing in these Terms and Conditions limits windb's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

12 Privacy

windb collects and processes personal data in accordance with its Privacy Policy. By registering on windb, you consent to the collection and use of your personal data as described in the windb Privacy Policy. windb does not sell personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory authorities where required by law.

windb uses industry-standard encryption to protect all personal and financial data transmitted through the windb platform. For full details of how windb handles your data, including your rights under applicable data protection law, please read the windb Privacy Policy.

13 Changes to These Terms

windb reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, windb will notify registered players via email or in-platform notification at least 7 days before the changes take effect. The updated Terms and Conditions will be published on this page with a revised "Last Updated" date.

If you do not agree with any changes to these Terms and Conditions, you must stop using the windb platform and may request account closure before the changes take effect. Continued use of windb after the effective date of any changes constitutes your acceptance of the revised terms.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to report a concern related to your windb account, please contact the windb support team:

  • Email: [email protected]
  • Live Chat: Available 24/7 from within your windb account
  • Response Time: Most queries resolved within 5 minutes via live chat

For responsible gaming concerns, please visit the Responsible Gaming page for dedicated support options. For general questions about the windb platform, the FAQ page covers the most common topics raised by Bangladesh players.

Ready to Play on windb?

You've Read the Rules — Now Enjoy the Games

windb is built for Bangladesh players who want a fair, fast, and straightforward gaming experience. Register today, claim your welcome bonus, and start playing Dragon Fishing 2, European Roulette Pro, and more — all in BDT, all on your phone.

18+ only. Please gamble responsibly. windb is for entertainment purposes only.